Edit Bank Account Information

You can configure bank account billing information for your account at any time. If you have had Customer Support change your default billing method to credit card, your bank account information will be used for service billing only in the event that the payment gateway is unable to charge your credit card.

 

To edit your bank account information:

Step 1: Click Edit. The Billing Information page reappears with editable fields.

Step 2: Enter the necessary edits to your bank account information.

Note: For data security, all sensitive information appears partially masked, even in edit mode.  When updating your account or ABA routing number, be sure to enter the full numbers.

Step 3: Click Submit to continue or click Cancel to cancel the action. The Billing Information Confirmation and Payment Authorization page opens.

The Billing Information Confirmation and Payment Authorization page requires you to provide authorization for the payment gateway to charge service fees to the bank account provided. To do this, you must authenticate that you are authorized to update billing information for your payment gateway account.

Step 4: Review the Bank Account Information section to verify that the updated information is accurate. If you need to correct any information, click Back.

Step 5: Verify your identity by requesting and confirming a PIN. This confirms that you are authorized to update billing information for your payment gateway account.

Step 6: Click I Authorize to continue or click Back to go back to the previous page. Your bank account billing information is now updated.